Frequently Asked Questions
Everything you need to know about traveling with TripDuo.
How do I book a custom trip with TripDuo?
Booking a custom trip is simple! Just head over to our Custom Trip page, fill out the inquiry form with your desired destination and dates, and one of our local travel experts will get back to you within 24 hours with a tailor-made itinerary.
Are your local guides certified?
Yes. All our guides are heavily vetted, native to the regions they operate in, and hold necessary local certifications. We believe in providing authentic experiences while ensuring fair wages.
What is your cancellation policy?
Our cancellation policy varies depending on the specific package and vendors involved. Generally, cancellations made 30 days prior to departure receive a full refund minus a small processing fee. Please review our Terms & Conditions for detailed information.
Do you offer group discounts or corporate retreats?
Absolutely! We specialize in organizing corporate retreats, large family reunions, and specialized group tours. Contact us via the Inquiry Form to discuss bulk pricing and specialized itineraries.
Are flights included in the package prices?
Unless explicitly stated in the package itinerary, our prices cover ground transportation, accommodation, local guides, and specified meals. Domestic flights can be added to any custom trip upon request.
How do you ensure safety on adventure and wildlife tours?
Safety is our top priority. We only partner with verified, experienced adventure vendors who use state-of-the-art equipment and follow strict international safety protocols.
Can't find the perfect package?
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